@article{ACM09b,
  author    = {L. Abeti and
               P. Ciancarini and
               R. Moretti},
  title     = {Business-Oriented Model Driven Development of Services in Civil 
Protection},
  journal   = {International Journal of Emergency Management (IJEM)},
  volume    = {6},
  number    = {3/6},
  month     = {Dec},
  year      = {2009},
  pages     = {317-341},
  editor    = {Jean-Luc Wybo and Luca Abeti and Paolo Ciancarini},
  publisher = {Inderscience},
  address   = {Geneva, Switzerland},
  keyword   = {BPR, e-government, civil protection, model driven development, service development, emergency management},
  issn      = {1471-4825}
}